Support

How Can We Help?

Our dedicated support team is here to help you get the most out of Psympl's services. We strive to provide timely and effective assistance for all your needs.

1. Contact Support

Email us at support@psympl.com for assistance. Our team typically responds within 24 hours. For urgent matters, please include "URGENT" in your subject line.

2. Knowledge Base

Visit our comprehensive knowledge base at help.psympl.com for tutorials, guides, and solutions to common issues. Our documentation is regularly updated to help you find answers quickly.

3. Feature Requests

Have ideas for improving Psympl? Submit your feature requests through our feedback portal. We value user input and actively consider suggestions for future updates.

4. Technical Support

For technical issues, please include relevant details such as your browser version, operating system, and steps to reproduce the issue. Screenshots are always helpful.

5. Business Hours

Our support team is available Monday through Friday, 9 AM to 6 PM EST. Emergency support is available 24/7 for critical issues affecting business operations.